Privacy Policy

Effective Date: July 2025
BrightKare (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

a. Personal Information

We collect personal details you voluntarily provide when:

  • Placing an order

  • Creating an account

  • Contacting our support team

  • Subscribing to our newsletters

This includes:

  • Full name

  • Email address

  • Phone number

  • Shipping/billing address

  • Payment information

b. Non-Personal Information

We automatically collect certain information using cookies and analytics tools:

  • IP address

  • Browser type

  • Device type

  • Website usage patterns

  • Location (if enabled)

2. How We Use Your Information

Your data helps us:

  • Process and deliver your orders

  • Send order updates, promotional emails, and customer service messages

  • Improve our website, services, and product offerings

  • Personalize your shopping experience

  • Respond to queries and customer support requests

We will only use your information for the purposes described above unless we notify you otherwise and obtain your consent.

3. Cookies & Tracking Technologies

We use cookies to:

  • Ensure website functionality

  • Analyze site performance and usage

  • Enhance user experience

You can manage or disable cookies through your browser settings. However, some features may not function properly without them.

4. Sharing Your Data

We do not sell your personal information. We only share your data with:

  • Logistics providers (e.g., Shiprocket, Bluedart, Delhivery) for shipping

  • Payment processors (e.g., Razorpay) for secure transactions

  • Marketing and analytics providers under confidentiality agreements

  • Legal authorities, if required by law

5. Data Security

We take your privacy seriously and implement appropriate technical and organizational safeguards:

  • SSL encryption for data transmission

  • Limited access to personal data

  • Secure third-party platforms for processing orders and payments

Despite our best efforts, no method of transmission or storage is completely secure. Use our services at your own risk.

6. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill your order

  • Provide support

  • Comply with legal and regulatory requirements

7. Your Rights

You have the right to:

  • Access or correct your personal data

  • Delete your account and associated data

  • Withdraw consent for marketing communication

  • Object to processing or request data portability

To exercise any of these rights, contact us at Care@brightkare.in.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing any information.

9. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on our website with a new “Effective Date.” We encourage you to check this page regularly.

10. Contact Us

For questions, concerns, or data-related requests:
📧 Email: Care@brightkare.in
📞 Phone: +91‑9588379509