FAQ
Product Information
Are BrightKare cleansers non-comedogenic?
Yes, both our Ultra Gentle Cleanser and Oil Cleanser are formulated to avoid clogging pores and are suitable for acne-prone skin, sensitive and dry skin.
Why is the cleanser slightly cloudy?
Our cleanser is intentionally uncolored – it’s lightly milky because of clean ingredients like Aloe, Chamomile, and Green Tea, all visible through our transparent bottles.
Is the cleanser fragrance-free?
Yes — we keep it pure and unscented.
Do your formulas contain sulfates, parabens, or artificial fragrance?
Never BrightKare is free from all three — we’re all about clean, purposeful skincare.
Returns & Refunds
How do I initiate a return?
Email us at customercare@brightkare.in or fill the form on our Help Center page — we'll handle the rest.
Orders & Shipping
How long does it take to ship?
We pack your order within 24 working hours, and delivery typically takes 2–5 days depending on your location.
Can I ship to an address different from my billing address?
Absolutely — just add your preferred shipping address at checkout.
Formulations & Skin Sensitivity
Do you test on animals?
No way! BrightKare is 100% cruelty-free.
Which botanicals do you use in your cleansers?
Every cleanser blends three soothing botanicals — Green Tea, Aloe Vera, and Chamomile — combined with potent actives like Niacinamide and Hyaluronic Acid.
My skin is sensitive. Will these products work for me?
Yes — they’re formulated specifically for sensitive, dry, and reactive skin.
Fast Delivery. Deliver in 48 hours max!
Free returns within 48 hours .
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